Q: Can I pay using Credit Card?
A: Yes you can. We currently use SmartCC as our payment processor. Please know SmartCC has a no refund policy, so be certain before you buy.
Q: My cartridge or battery does not work, can I have a replacement?
A: Yes of course. As long as the cartridge or battery is not damaged, and it is more than half full, we can do a replacement. We ask that you send us a photo.
Q: I’m just not happy with your product, can I get a refund?
A: Yes, if the product is not opened, we can give you a full refund. If the product is used, then we cannot give you a refund.
Q: For delivery only, do I have to Tip the driver?
A: No you do not have to tip the driver. However if you are happy with the service and would like to, please do so. It makes our drivers really happy 🙂